Total Records & Information Management Ethics

As a member firm of PRISM International, we recognize our commitment to a philosophy of professionalism to our clients, fellow members and the public. Our commitment to each of these is:

To our clients, we will:

• Clearly identify the terms of our storage and service agreements and fulfill them in good faith.
• Provide appropriate security for the information resources entrusted to us by our clients.
• Consistently stress the importance of quality performance and confidentiality in rendering our services.
• Pledge to keep our property physically sound and use such controls and procedures as are necessary to fulfill our responsibilities.

To our fellow members, we will:

• Recognize the high sense of responsibility and ethical conduct that must be demonstrated in caring for the information resources of our clients.
• Work to further the professional image of the information management industry.

To our public, we will:

• Pledge our firm to be a good corporate citizen, fulfilling responsibilities to the communities in which we serve.
• Continuously increase our knowledge of developments impacting the information management industry.
• Educate others about information management issues.